✔ Fast Free 5-10 Day Shipping on orders over $99
✔ Products ship within 24-72 Business Hours
✔ Questions? Call at (877)-496-7888 or message us on Live Chat below.
WHY SHOP WITH US?
Authorized Dealers Every shipment that leaves our warehouses is fully covered in case of a lost item or damage and comes with full manufacturers warranty.
Expert Staff & Satisfaction Guarantee Thousands Happily Served Year After Year!
No Hassle Returns If a customer needs to return an item for ANY reason, they're able to do so within 30-days, just pay for return shipping. Restocking fees may apply. It's as simple as that.
All Fireboxes Feature
- High-contrast Multi-Fire XHD flame effects
- Life-like, LED lighting effects
- Multiple ember bed color theme lighting options
- Supplemental warmth for up to 1,000 Sq. Ft. of heating
- All season operation - Independent heater & flame effects
- On/off timer
- Multi-function remote
Multi-Fire XHD Firebox w/ Logs - XHD23L
- Life-like logs w/ grate & ember bed
- Red or Blue log/ember bed accent color
- Acrylic Ice ember bed
- Blue, Green, Purple, Red & custom ember bed accent color
| Shipping | This item ships to |
| Delivery | Estimated between and . Will usually ship within 1 business day. |
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@emberelites.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrive damaged, please contact us immediately and send photos to support@emberelites.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
We know you have a choice in online shopping, and at Ember Elites, we strive to go above and beyond to earn and maintain your business. We not only want to earn your trust, but we also want to keep it intact.
Here are the top 8 reasons to buy from Ember Elites - Your Ultimate Fireplace Destination:
1. 100% Safe and Secure Online Shopping - Rest assured that every transaction on our website is 100% secure, providing you with a safe and protected shopping experience.
2. Customer Service Is Our Top Priority - Your satisfaction is our utmost priority. We are here for YOU, the customer, and our goal is to deliver an exceptional level of service. From immediate communication after placing your order to updates on shipping, we are dedicated to providing value and a personalized touch. Every order still receives an email from our owner personally thanking you for choosing us.
3. Lowest Prices - We negotiate the best prices with our manufacturers, ensuring that we bring you the lowest cost fireplace products you can find. We are so confident in our prices that we offer a price match guarantee to all our customers.
4. Free Shipping - We understand the dislike for shipping fees, just like many of our customers. That's why we provide FREE SHIPPING on ALL ORDERS OVER $100 for our products to the lower 48 states.
5. No Hassle Returns - We acknowledge that unforeseen circumstances may arise, and we want to make returns hassle-free for our customers. With our 30-Day No Hassle Returns/Exchange Policy, you can easily return an item for ANY reason within 30 days, with the customer responsible for return shipping. Restocking fees may apply, but our aim is to simplify the process.
6. Quality - We recognize the importance of purchasing with confidence, especially when you can't physically see and touch the product. Our owners handpick all the manufacturers featured on our site to ensure you receive a quality product. Each item undergoes thorough inspection before leaving our warehouse, guaranteeing your satisfaction upon delivery.
7. Authorized Dealers - Ember Elites is an authorized dealer for every brand we carry. When you shop with us, you can have peace of mind knowing that you will receive the full manufacturer's warranty with every purchase.
8. Fully Insured Shipments - We take extra precautions to safeguard your shipments. Every package that leaves our warehouses is fully insured in case of loss or damage. For more information, please refer to the Shipping & Returns tab to learn about our comprehensive policy.
Choose Ember Elites for a remarkable shopping experience, outstanding customer service, and unbeatable value. We are committed to exceeding your expectations and being your trusted destination for all your fireplace product needs.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within one month of your purchase date please let us know and we credit back the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Match Guarantee has the following restrictions:
Promotions such as rebates and buy one, get one free offers are not eligible
We cannot price match items that are out of stock.
The website can not be a discounter or auction website (ie; eBay, Amazon overstock, etc..)
The competitor must be an Authorized Retailer of the item you have purchased
The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges
Price Matches Do Not Apply For Exchange Orders
Description
- Description
- Shipping
- Reviews
Firebox Options:
All Fireboxes Feature
- High-contrast Multi-Fire XHD flame effects
- Life-like, LED lighting effects
- Multiple ember bed color theme lighting options
- Supplemental warmth for up to 1,000 Sq. Ft. of heating
- All season operation - Independent heater & flame effects
- On/off timer
- Multi-function remote
Multi-Fire XHD Firebox w/ Logs - XHD23L
- Life-like logs w/ grate & ember bed
- Red or Blue log/ember bed accent color
- Acrylic Ice ember bed
- Blue, Green, Purple, Red & custom ember bed accent color
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@advantgarage.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrive damaged, please contact us immediately and send photos to support@advantgarage.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
Shipping
| Shipping | This item ships to |
| Delivery | Estimated between and . Will usually ship within 1 business day. |
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@emberelites.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrive damaged, please contact us immediately and send photos to support@emberelites.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
Why Buy From Us?
We know you have a choice in online shopping, and at Ember Elites, we strive to go above and beyond to earn and maintain your business. We not only want to earn your trust, but we also want to keep it intact.
Here are the top 8 reasons to buy from Ember Elites - Your Ultimate Fireplace Destination:
1. 100% Safe and Secure Online Shopping - Rest assured that every transaction on our website is 100% secure, providing you with a safe and protected shopping experience.
2. Customer Service Is Our Top Priority - Your satisfaction is our utmost priority. We are here for YOU, the customer, and our goal is to deliver an exceptional level of service. From immediate communication after placing your order to updates on shipping, we are dedicated to providing value and a personalized touch. Every order still receives an email from our owner personally thanking you for choosing us.
3. Lowest Prices - We negotiate the best prices with our manufacturers, ensuring that we bring you the lowest cost fireplace products you can find. We are so confident in our prices that we offer a price match guarantee to all our customers.
4. Free Shipping - We understand the dislike for shipping fees, just like many of our customers. That's why we provide FREE SHIPPING on ALL ORDERS OVER $100 for our products to the lower 48 states.
5. No Hassle Returns - We acknowledge that unforeseen circumstances may arise, and we want to make returns hassle-free for our customers. With our 30-Day No Hassle Returns/Exchange Policy, you can easily return an item for ANY reason within 30 days, with the customer responsible for return shipping. Restocking fees may apply, but our aim is to simplify the process.
6. Quality - We recognize the importance of purchasing with confidence, especially when you can't physically see and touch the product. Our owners handpick all the manufacturers featured on our site to ensure you receive a quality product. Each item undergoes thorough inspection before leaving our warehouse, guaranteeing your satisfaction upon delivery.
7. Authorized Dealers - Ember Elites is an authorized dealer for every brand we carry. When you shop with us, you can have peace of mind knowing that you will receive the full manufacturer's warranty with every purchase.
8. Fully Insured Shipments - We take extra precautions to safeguard your shipments. Every package that leaves our warehouses is fully insured in case of loss or damage. For more information, please refer to the Shipping & Returns tab to learn about our comprehensive policy.
Choose Ember Elites for a remarkable shopping experience, outstanding customer service, and unbeatable value. We are committed to exceeding your expectations and being your trusted destination for all your fireplace product needs.
Price Match Guarantee
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within one month of your purchase date please let us know and we credit back the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Match Guarantee has the following restrictions:
Promotions such as rebates and buy one, get one free offers are not eligible
We cannot price match items that are out of stock.
The website can not be a discounter or auction website (ie; eBay, Amazon overstock, etc..)
The competitor must be an Authorized Retailer of the item you have purchased
The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges
Price Matches Do Not Apply For Exchange Orders
Related Products
